Shady Rays Help Center

Look here for help with questions about our products, including shades, prescription orders, and snow goggles.

Get help with all things order-related including, Limited Lifetime Warranty, Lost & Broken replacements, returns, and exchanges.

Help with my account, referrals, VIP programs, SR mission and the other general information.

Promoted articles

Find our featured articles and guides here

September 29, 2022 15:57

Caring for your Shades

CARE TIPS We will always have your back with ou...

March 17, 2021 21:42

Our Sunglass frames can be configured as eyegla...

January 05, 2023 19:38

How do I get a Replacement?

HOW DO I SUBMIT A REPLACEMENT REQUEST? Visit p...

December 10, 2022 15:32

RETURNS/EXCHANGES All returns and exchanges wit...

December 02, 2022 03:44

Shipping Information

DOMESTIC SHIPPING All standard orders are fulfi...

Text Us or Call M-F, 9am - 5pm EST
(213) 817-5193
Email us anytime: team@shadyrays.com

Call Us M-F, 9am - 5pm EST
(201) 733-2612
Email us anytime: optical@shadyrays.com