Shady Rays offers several protection programs to cover certain items you have purchased from shadyrays.com, Shady Rays official Amazon listings, or from a Shady Rays authorized retailer or partner. The list of items covered under Shady Rays’s Limited Lifetime Craftsmanship Warranty and Lost/Broken Replacement Programs are summarized below. Click on this link for further details and exclusions that may apply.
Limited Lifetime Craftsmanship Warranty
|Broken Replacement Program||
Lost Replacement Program
|One-Year Prescription Eyewear Scratch Protection||One-Year Prescription Lost & Broken Replacement Program
|React Frames and Lenses||✓||✓|
|Prescription Eyewear*||✓ (frames only)||✓ (lenses only)||✓|
|Blue Light Shades||✓||✓||✓|
|Do-Good/Limited Edition Shades||✓||✓||✓|
*The Limited Lifetime Craftsmanship Warranty on frames and One-Year Prescription Loss/Damage Protection only applies to prescription eyewear purchased on or after September 15, 2021.
**Snow Accessories include goggle straps, hard cases, and face shields.
How do I submit a warranty claim or replacement request?
- Visit wegotyou.shadyrays.com and type in the email address on your order. Select the style and lens color to be replaced and follow the steps to check out. It’s as easy as that!
- Got your shades as a gift or somewhere other than shadyrays.com? So long as your shades were purchased through an authorized Shady Rays retailer, our Lost & Broken Replacement Program is here to help. Just click on Start Manual Replacement at wegotyou.shadyrays.com.